Information We Collect

If you reach out for corporate floral arrangements or gift services, we gather details you share willingly. This includes your name, business name, email address, phone number, delivery addresses, and specifics of your floral requests. Payment details are collected during ordering, handled securely via our payment partners.

For corporate clients, we may also obtain extra business data like company registration and preferred delivery times and budget considerations to tailor our services to your business.

We automatically gather technical details when you browse our site, such as IP address, browser and device information, and navigation patterns. This helps us enhance site performance and see how customers discover our services.

How We Use Your Information

We mainly use your information to complete orders and deliver high-quality service, including processing orders, arranging deliveries, crafting personalized arrangements, and communicating about your needs.

We also leverage data to enhance our offerings and website experience, helping us identify which corporate floral services are most beneficial to clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Stell Arfield Lab values your privacy and does not sell your personal data to third parties. Information is shared only as needed to deliver our services or as required by law.

We may disclose needed data to trusted service partners who assist in running our operations, including delivery, payment processors, and tech service providers. These partners are bound by contracts to protect your information and use it solely for the services they supply to us.

We may reveal information when required by law, a court order, or government request. We may also share to safeguard our rights, property, or safety, or the safety of customers and staff.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and implement suitable technical and organizational measures to safeguard it. This includes secure storage, encrypted communications, and restricted access to personal information within our organization.

While we deploy strong security measures, no online transmission method is 100% secure. We continually update our security practices to counter evolving threats.

Your Privacy Rights

You hold important rights regarding your personal data. Depending on applicable laws, you may have the right to access, correct, delete, or limit the use of your personal information.

To exercise these rights, please reach out to us using the contact details at the end of this policy. We will respond within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal information only as long as needed to deliver our services and meet legal obligations. Retention periods vary based on the type of data and the purpose for which it was collected.

Cookies and Website Tracking

Our site relies on cookies and similar technologies to improve your browsing experience and gain insight into how visitors interact with our site. Cookies assist us in remembering your preferences and evaluating site performance.

You can adjust cookie preferences through your browser settings. However, turning off some cookies may impact how the site works. For detailed details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our website may include links to third-party sites or services. This privacy policy covers only Stell Arfield Lab and our site. We are not responsible for how external websites handle your information.

We recommend checking the privacy policies of any third-party sites you reach via links on our site.

Policy Updates

We periodically revise this privacy policy to reflect changes in our practices, services, or legal obligations. If substantial changes occur, we will update the "Last Updated" timestamp at the top of this policy.

We recommend checking this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.